Take the first step on your digital transformation journey with Opendoor

Promoted by DST Systems

DST has launched Opendoor, a digital customer experience platform that integrates rapidly with multiple back-office and third party systems.

"Opendoor allows you to take a 'front-end first' approach to digital transformation, which means you can give your customers the digital experience they want without having to replace your back-end platforms." said Paul Stratton, General Manager Australia for DST Systems.

Opendoor can be used across superannuation, wealth management, insurance, banking and asset management sectors. Its capabilities include:

Fast-track your online customer engagement and single customer view
Opendoor can fast-track your online customer engagement by aggregating your existing back-office into a single customer view for your customers, advisors and contact centre staff.

Multi-channel, multi-lingual, multi-segment
Opendoor is multi-channel, responsive and mobile-first. You can turn your public sites and secure customer portals into best-in-market customer experiences tailored for each customer and segment.

Create seamless customer journeys
Opendoor can help you create a seamless managed customer journey with real-time interaction tailored specifically to the needs of different customer segments.

A leading-edge experience totally in your control
Opendoor helps to ensure your contact centre and customer experience is leading-edge and totally in your control. It comes complete with:
* Inbuilt content management;
* Responsive design;
* Self-service and transaction capabilities;
* Straight through transaction processing; and.
* Automatic data validation and reporting.

Evolve your digital footprint at your own pace
And, with its 'front-end first' approach, Opendoor can help you evolve your digital footprint at your own pace.

"With Opendoor, you can create the experience your customers, advisors and staff are demanding," said Paul. "It helps you be fast to market with new products and services, and in control of your brand and customer experience. Opendoor can also help you streamline your operations, giving your operations and contact centre staff a genuine lift in speed, accuracy and responsiveness to reporting and compliance needs. And it can have a powerful impact on the way you manage your business, helping you to create a powerful competitive edge and drive long-term sustainable growth."