Mercer hires CRO from Hostplus

Norlena Brouwer
Mercer (Australia) Pty Ltd - Chief Risk and Compliance Officer
Date: 16 November 2022
Position: Chief Risk and Compliance Officer
By Elizabeth Fry

Mercer has confirmed the appointment of Norlena Brouwer as head of risk and compliance for the Pacific.

Brouwer replaces Ruby Yadav, who has been appointed superannuation services leader.

Brouwer has held several risk and compliance roles in the financial services sector, including superannuation and banking.

The incoming risk specialist joins from Hostplus where she was most recently the fund's group executive risk and compliance.

Before joining the fund for hospitality workers in 2014, she spent eight years in senior roles in risk, compliance and governance for Cricket Australia, Bankwest and Property Exchange Australia.

Mercer's local chief executive David Bryant - who is also president of the Pacific business - said Brouwer's appointment would strengthen Mercer's ongoing commitment to best practice risk and compliance management, particularly as the firm enters the next phase of growth.

"The changing regulatory environment, and indeed the changing nature of our industry, only highlights the increasing importance of robust risk and compliance practices," he said.

"Norlena has a strong track record in risk management, which will be invaluable to our business. This is even more important as we progress our strategic growth agenda; first and foremost being the transition of BT Super into the Mercer Super Trust in early 2023, which will see us servicing over 850,000 members."