Leader announced for MLC Life Insurance Retail Advised team

As part of the recent strategic partnership between National Australia Bank (NAB) and Nippon Life Insurance Company, MLC Life Insurance has strengthened its Retail Advised team with a number of key appointments, including Melissa Heyhoe who will lead the team as the chief customer officer of retail advised, effective October 2016.

Heyhoe's team will include: Russell Hannah, who takes up the newly-created role of general manager, retail advised insurance sales; Adrienne Cochrane, who joins as head of customer solutions, longevity & insurance; Charlotte Sheehan as head of customer experience & retention; Simon Dent as head of underwriting & new business; and Christopher Ong, who was appointed into the role of head of pricing & profitability in March 2016.

Heyhoe believes the new appointments will strengthen MLC Life Insurance's innovation agenda, as it focuses on the development of new longevity solutions and driving a new direction in underwriting.

"I'm thrilled to be leading a team of highly skilled industry professionals with vast experience and expertise. Together with the global backing of Nippon Life, our strong and capable team puts us in a powerful position to continue to transform our business and improve our protection solutions for customers at any stage of life."