Energy Super appoints GM Member Engagement & Development

Energy Super has appointed Phil McCarthy to the newly-created role of general manager member engagement and development. The appointment is one of the three new general manager appointments made as part of a restructure at the $6 billion industry super fund.

McCarthy was previously the head of member services at QSuper and has more than 30 years' experience working in customer-focused environments across the energy, finance and superannuation industries.

In a statement, the fund said: "Mr McCarthy's new role will see him focus on efficiency, productivity, process improvement and employee development and engagement, to ensure a seamless customer experience for Energy Super members."

Joining McCarthy are: Michael Abbott, former group strategy manager at QSuper, who has been appointed general manager strategy; and David Beal, who has been appointed general manager digital transformation & analytics.

Commenting on the appointments, Energy Super CEO Robyn Petrou said: "With almost 70 years' combined experience across the energy, finance and government sectors - Michael, Phil, and David bring substantial expertise in member service delivery and communication, technology and strategic growth."